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FAQ'S

We're here to answer your questions!

Click each button below or scroll to see all questions. If you need further assistance, please contact us at 479-254-2055.

How do I register my pet with the city?

On October 25, 2022, City Council approved ordinance amendments for Chapter 6, Animals, of the Municipal Code. Because microchipping is a quicker and easier method to reunite pets with owners, the city has removed the licensing requirement and established a microchipping ordinance. Per Section 6-21, the City of Bentonville requires all dogs and cats, over four months of age, to have the following:

  • Microchip implanted in the animal and microchip number registered with Bentonville Animal Services within 30 days; and

  • A rabies vaccination and certificate, not to expire in the next 90 days.

Fees & Purchasing

  • Bentonville Animal Services will microchip any pet for $10 per pet and register said pet in the national database, as well as the city system.

  • If your pet is already microchipped, we can register it in the city system at no cost. 

  • For questions or to schedule a microchip implant, please email pets@bentonvillear.com or call 479-254-2055.

Does Bentonville have a leash law?

Yes, any dog present in public must be accompanied by a person and be on a leash. This must be done for the protection of said animal, the public and other animals. The ordinance can be found here

I received a citation. What do I do next?

You can call the District Court office at 479-271-3120. Your court date and location will also be present on the citation copy you were given.

Is there an ordinance for barking dogs?

Yes, our ordinance states that it shall be unlawful for any person to allow any dog to disturb any person or neighborhood at any time, night or day, within city limits by making barking noises continuously. To report a concern, please call the Police Department dispatch line at 479-271-3170.

What do I do if I see a stray animal?

Please call the Police Department dispatch line at 479-271-3170 to report the location. They will send an Animal Services Officer out.

What do I do if myself or someone I know was bitten by a dog?

By state law, any dog bite has to be reported. Failure to do so can result in citations and fines. Following the bite, call the Police Department dispatch line at 479-271-3170. If it is an emergency, call 911.

What do I do if my dog bit someone?

By state law, any dog bite has to be reported. Failure to do so can result in citations and fines. Following the bite, call the Police Department dispatch line at 479-271-3170. If it is an emergency, call 911.

How do I report a concern or complaint in regards to someone's dog?

Call the Police Department dispatch line at 479-271-3170. They will send an Animal Services Officer out.

Can I borrow a trap to catch an animal?

Yes, however you must sign a City Trap Agreement form. For more questions, you can call the Police Department dispatch line at 479-271-3170.

I hit an animal on the roadway. What do I do next?

Call the Police Dispatch number at 479-271-3170. They will send an Animal Services Officer out.

What is the Bentonville Animal Services department?

The Bentonville Animal Services department, along with the new building, is a one-stop shop for all things pet-related. We are able to house lost pets until their owner claims them. We also have adoptable dogs and cats. Citizens can get their pets microchipped, as well as obtain information on responsible pet ownership. We also offer volunteer and special programs. Keep an eye on our website for updates!

When will the new Animal Services building be open?

We're open now! We held a grand opening & ribbon-cutting celebration on April 8, 2023. Our hours are:

  • Tuesday - Friday: 10:00 AM - 6:00 PM

  • Saturday: 10:00 AM - 4:00 PM

How do I donate money or supplies?

You can donate a variety of ways! We're always in need of supplies, such as food (our preferred brand is Purina One), blankets, towels, and chew toys for all sizes. They can be used! You can drop items off at our shelter (located at 801 SW 41 Street) or visit our wish lists, where you can choose the items that you want to donate. They will be shipped to our shelter!

What are the adoption fees?

Dog adoption fees are $75.00 and cat adoption fees are $50.00. This covers the following:

  • Spay or neuter surgery.

  • Rabies vaccine

  • Microchip

  • Any vaccines or medication given in the shelter.

How do I adopt a new pet?

Our process is pretty simple! You can view our Adoptable Pets online, on social media, or by visiting our shelter. If a pet catches your eye, schedule a meet & greet with that pet. Once you fall in love, you can fill out the application and pay the adoption fee. You can then take your new pet home and start your new adventure!

What if my new pet doesn't work out?

Bringing a new pet home is a lifelong commitment. It can take up to three months before that pet feels comfortable and is fully adjusted to its new environment. The best thing you can do is find a routine that works for your lifestyle and stick with it. 

Our adoptions are final and our adoption fees are nonrefundable. However, we do offer a Foster to Adopt program, where you can foster the pet for a maximum of two weeks before you pay the application fee. Email us to find out more.

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